Gibbston Valley Winery – Gibbston Valley, Queenstown, New Zealand

Gibbston Valley Wine Club FAQs

We’ve provided answers below to some of our most frequently asked questions. However, if you can’t find the answer to your question, please do not hesitate to contact us.

How does the Wine Club work?
The Wine Club gives you the convenience of receiving quarterly shipments of 3, 6, or 12 bottles of our wines at up to 20% discount.

What discounts apply to Wine Club purchases?
The 3 bottle membership attracts a 10% discount off cellar door prices, 6 bottle membership attracts a 15% discount and the 12 bottle membership attracts a 20% discount.

Does the Wine Club discount apply to wine purchased in addition to my quarterly payments?
Yes, you will enjoy the same rate of discount on all additional wine purchases made at the winery, online or by telephone.

What does it cost to join the Wine Club?
Membership of the Wine Club is FREE, you simply have to commit to purchasing a mimimum of 3 bottles of wine every 3 months for the next year (or a minimum of one 12 bottle case for overseas members).

What freight charges apply to Wine Club purchases?
All purchases of 12 or more bottles are shipped freight free within New Zealand. A $10 freight charge applies to 3 and 6 bottle purchases.

Is the Wine Club open to overseas membership?
Yes, but all shipments must be for a minimum of 12 bottles and international shipping charges will apply. Overseas members may choose to receive one 12 bottle case annually, one 12 bottle case every 6 months, or one 12 bottle case every 3 months – and still enjoy 10%, 15% or 20% discount. Contact us for further details.

Which wines will be included in the Wine Club shipments?
You can choose 1 of 3 options:

•	The Winemaker’s Selection – 3 of our current release wines
•	The Purely Pinot Selection – all current release Pinot Noir
•	Personal Selection – customised to suit your tastes, the price may vary depending on your selection. Contact us for further details.

How much does each shipment cost?
To keep things simple, your payments will be the same for each quarter: Winemaker’s Selection – 3 bottles $89, 6 bottles $169, 12 bottles $318; Purely Pinot Selection – 3 bottles $116, 6 bottles $219, 12 bottles $412. A $10 freight charge applies to 3 and 6 bottle shipments. 12 bottle shipments are freight free within New Zealand. Prices are valid through to 31 December 2012.

How do I know which wines will be included in each shipment?
In the month prior to each shipment, you will be advised
of the wines to be included in the next shipment. These wines will be automatically forwarded to you unless you request a change to your order at least 2 weeks prior to the shipping date.

When are the quarterly shipments made?
Shipments will be processed and dispatched in the first week of February, May, August and November.

How do I pay for my Wine Club shipments?
The cost of each shipment together with any applicable shipping costs will be charged to the credit card submitted with your membership application. This charge will be made in the first week of the month of each shipment immediately prior to the dispatch of your wine.

Can I change my Wine Club order at any time?
You can change your Wine Club order at any time up to 2 weeks prior to any shipping date. We will notify you of any resulting change to the amount to be charged to your credit card.

Can I change my Wine Club membership status?
You can upgrade your membership status or change to another membership option at any time up to 2 weeks prior to any shipping date.

What if I decide I don’t want to be a member of the Wine Club anymore?
After one year, membership can be cancelled by written notice at any time up to 2 weeks prior to any shipping date.

What penalties apply for early cancellation of membership?
The terms and conditions of membership state that if membership is terminated prior to the end of the first year, your credit card will be charged with the difference between Wine Club prices and Cellar Door prices on wines already shipped.

Can I pick up my wine from the winery instead of having it shipped to me?
If you would rather pick up your wines at the winery, you can select that option when specifying your shipment information.

Any other questions?
Contact us or call our Wine Club Director on
+64 3 442 6910.

TERMS AND CONDITIONS

1.	A shipment of 3, 6 or 12 bottles of Gibbston Valley wines will be sent to me every three months, leaving the winery in the first week of February, May, August and November.
2.	I authorise my credit card to be charged the amounts appropriate for each club membership including shipping where applicable.
3.	After one year membership can be cancelled by written notice at any time up to two weeks prior to a shipment. I agree that if I terminate my membership before the end of the first year, my credit card will be debited the difference between Club prices and Cellar Door prices on wines already shipped.
4.	I am responsible for notifiying Gibbston Valley Wines of any address changes before the wines are shipped.

Gibbston Valley Wines